We've been in business for 18 years. Since 2006, we've sent over 58,000+ travelers on amazing African safaris and they have all returned safely home. We are an African-based company and our travel advisors have all lived in Africa and experienced many of our safaris first-hand.
We understand that the thrill of adventure is best enjoyed with peace of mind, which is why we are committed to ensuring that every aspect of your safari experience is both spectacular and secure. From partnering with trusted suppliers and using only the highest quality equipment to providing luxury safaris with private guides trained in the latest safety protocols, we make your security our top priority. Whether you choose to soar above the savannah in our modern aircraft or traverse the landscape in our new safari vehicles, you can rest assured that safety leads the way at Safari.com. Experience the majestic beauty of Africa with us, where safety first meets luxury—always.
We prioritize your comfort and safety by carefully planning every detail of your itinerary. For example, although it's often possible to drive drive to the private game reserves, we'll always rather recommend a short flight instead to ensure a swift and relaxing journey. This approach minimizes travel fatigue and maximizes your enjoyment and security, allowing you to start your safari experience refreshed and stress-free. We tailor each itinerary to provide the utmost in luxury, safety, and personal comfort, ensuring peace of mind for our discerning clients.
These relationships guarantee well-maintained vehicles, experienced guides, secure accommodations, and rigorous emergency protocols. Safari.com’s commitment to using only reputable suppliers means that every aspect of the safari—from the vehicles that navigate the rugged terrains to the food prepared in remote locations—meets the highest standards of safety and quality. This meticulous attention to detail ensures that guests can enjoy a luxurious and worry-free adventure in the wild.
Thanks to our privileged relationship with a leading insurer, we can include comprehensive coverage directly in your booking process. This seamless integration means Safari.com handles all the details to get it in place, ensuring you're prepared for unexpected events like trip cancellations, medical emergencies, or baggage losses. Opting for this insurance through us not only secures your trip but also simplifies your preparations, allowing you to focus on anticipating the luxurious safari experience ahead.
Our dedicated travel consultants are available around the clock to assist you with any needs or concerns that may arise during your journey. Whether you require assistance with itinerary adjustments, have questions about local customs and regulations, or need support in unexpected situations, our team is just a call away. They are meticulously trained and deeply knowledgeable about all aspects of safari travel, ensuring that you can immerse yourself in the beauty and excitement of the wilderness with absolute confidence in your safety.
Our expert guides are highly trained in animal behavior and safety protocols, ensuring that your wildlife experiences are not only thrilling but also secure. We conduct our safaris in small groups to maintain a controlled environment, allowing our guides to focus closely on the safety of each guest while facilitating intimate encounters with nature. This careful management of group sizes and expert guidance ensures that you can safely immerse yourself in the awe-inspiring moments of observing wildlife in their natural habitats, all while under the vigilant supervision of our seasoned professionals.
We sell at the exact same rates as if you booked directly with the lodges and operators we advertise. The reason we are able to do this is because our suppliers pay us a commission to book when we manage you bookings with them. We have a network of over 500+ operators that we deal with throughout Africa. There is a good reason operators need businesses like ours - travel in Africa presents unique challenges when it comes to infrastructure and terrain. It's not the same as a hotel in a city which can check people in 24h per day. Lodges are located in wild, natural habitats and strict protocols are in place regarding opening and closing times of their game reserves, for example.
Aside from marketing, our value in the ecosystem comes from our knowledgeable consultants, who not only help compile the best itinerary but make sure all required details are collected and communicated between all parties to ensure the smoothest possible safari.
That being said - if you are able to find the price lower somewhere else, we'll match it.
We have teamed up with SATIB to offer extremely competitive travel insurance.
The coverage is extensive and includes losses due to things like cancellation, theft, medical situations and rental vehicle excess.
This means your booking becomes 100% refundable, provided you can't travel for reasons outside of your control.
For more details click here.
As touched on above, if you have our recommended travel insurance in place your booking becomes completely refundable - up to R85k per person in the base package. This applies to any situation where you cannot travel for reasons outside of your control.
We are delighted to be able to offer this to you, our customers. The last thing we want is for you to be in a situation where you can't travel and are worrying about what will happen with funds paid.
Well-being and overall happy experience are something we strive to deliver, from the moment you place an enquiry, to the moment you return from your trip.
Trusting your funds with third parties has obvious risks, a fact that became glaringly apparent during COVID. It's important for us to emphasise that your funds are safe with SAFARI.COM. If you want additional peace of mind from a third party, the travel insurance mentioned above is an obvious choice.
Companies often point to numerous associations and/or tourism boards as an indication of your money being safe with them.
The reality is that coverage can be limited and, in the best case, involves a protracted legal process.
Our quest to be THE safari authority means we care deeply about our reputation means it is in our interest to protect customer funds and deliver on promises under all scenarios possible. For transparency, it's useful knowing WHO you are doing business with when you deal with a company.
SAFARI.COM was founded by Ric Meulemans and Oliver Bryant in 2006.
In 2015, Caxton CTP (a publicly traded company on the JSE) purchased 50% of the business. Today, Ric, Oliver and Caxton CTP are the sole shareholders of the business.
At the time of this writing, Caxton has R2.8billion in cash on its balance sheet.
When it comes to evaluating risk, one always needs to consider the shareholders in the counterparty. We care deeply about our standing and reputation, and the above should show we are well funded and able to survive any scenario that comes our way.
Many businesses globally were under tremendous pressure during COVID. Travel businesses were at the extreme end of this spectrum. We're very proud of the fact that no customers lost funds with us, and we worked closely with operators and customers to introduce flexible cancellation terms. We were able to do this because we have well-funded shareholders.
The Southern Africa Tourism Services Association is a member driven credibility organisation. There are a number of checks a company must pass to be admitted. These include company verification, financial compliance, insurance compliance and legal compliance. We have been a member of SATSA since 2008, and our good standing is publicly available on their website. There is a screengrab of our membership below, but feel free to verify us yourself in the member directory on the SATSA website.
The African Travel & Tourism Association (ATTA®) is a member-driven trade association that promotes tourism to Africa from all corners of the world. The membership requirements include an invite from existing members, being in business a certain amount of time and belonging to your countries recognised trade organisation. You are more than welcome to verify our membership in the member directory on the ATTA website.
24/7 safari assistance. We are an omni-channel company and our consultants align themselves with the hours of our guests. Our preferred method of communication is WhatsApp - which should indicate the level of service we aspire to. That means while most people in Africa are sleeping, we're awake and ready to help our foreign visitors in different timezones.
From the moment you start planning your trip, to the moment you return from your safari, your happiness is our top priority.
Accommodation, activities, flights, transfers, you name it. When you use Safari.com, we're able to sort out every aspect of your trip. Think of it like having your own personal travel assistant.
With thousands of happy customers it's no surprise we have stellar independent reviews on many platforms including TripAdvisor, TrustPilot and Safaribookings. With our website we've chosen to integrate with TrustPilot so you can see why others decided to use Safari.com!
Life is all about memories and our goal is to make sure your dream safari is perfect in every way.Let us do all the heavy lifting and make sure your trip is perfect from start to finish. We'll tailor packages or recommend accommodation to suit the atmosphere. Then you can relax, sit back and enjoy the moments with those you love most.
Apr 24, 2024
Kim helped us for the details of trip…
Kim helped us for the details of trip planning.
Apr 23, 2024
Shann was amazing
Shann was amazing , great prompt service and went above and beyond to meet our travel requirements.
Apr 22, 2024
My experience with safari.com is always…
My experience with safari.com is always incredibly, pascal made happen my dream again. He is the best always answering questions and making everything perfect.thank you again pascal, can’t wait to tell all about my second trip to Africa in October.
Apr 22, 2024
Thank you Heleen Coetzee for your excellent service!
Thank you Heleen Coetzee for your excellent service. We have booked through her at Kruger park numerous times. She is very helpful and quick to assist.
Apr 21, 2024
Fantastic travel agent for African safari family trip!
Wow! Shann was and is fantastic! She figured out a way to make our entire trip work. We are going on a 2 week trip to South Africa and Botswana. She really helped tie it all together as a wonderful, cohesive trip. She is super nice and super smart and very knowledgeable. She is also flexible and thoughtful, etc., etc. When the chips were down (and we literally were considering pulling the plug on the whole trip), she found a way to make the entire itinerary work and got us excited about our wonderful adventure! Highly recommend!
Apr 20, 2024
safari booking
We were looking for a Safari. Anja from Safari.com supported us to book accommodation and flights, she was very polite, super fast and very supportive. We can recommend her and Safari.com, it was great to book there.
Apr 20, 2024
The customer service was top-notch!
I was really impressed with the level of service I received from Heleen Coetzee. I had a great experience with the customer service team at this company. They were very responsive and helpful, and they were able to resolve my issue quickly. I would definitely recommend this company to others.
Apr 20, 2024
Excellent news information and service…
Excellent news information and service from Sara. She made it a smooth experience booking a safari.
Apr 17, 2024
Great experience!
Leigh-Ann was very helpful, responsive and knowledgeable about our safari options. Handled our safari booking, transfers and even hotel in Cape Town for us! We’re excited for our trip - Thank you :)
